90 days to a high-performance team : a complete problem-solving strategy to help your team thrive in any environment

90 days to a high-performance team : a complete problem-solving strategy to help your team thrive in any environment

Description

Book description.

Table of contents


Content: You`ve just started managing a team--
now what? --
Distinctive customer service : using under-promising and over-delivering to master profitable relationships --
Communication breakdowns : what to do and what not to do --
Facilitating change : how to get the "ain`t it awfuls" on your and your team`s side --
Ridding yourself of that "one little troublemaker" : legally and ethically : in 5 easy steps --
"The boss from hell" : help is on the way! --
Your team is clashing with another team : getting everyone on the same page --
Managing performance and performance reviews : using managing "music" to "soothe the savage beast" --
Budgeting (ugghh!) : getting the help you need from others to save yourself time, energy, frustration, and money --
From forming to performing : the top ten ways to develop a managing "rhythm" that works for you and your team --
So far away : managing virtual or remote teams --
Motivating the masses : how to be a great coach.

Details

  • Author: Chris DeVany
  • Publication Date: 2010
  • Publisher: McGraw-Hill
  • ISBN-10: 0071636897, 0071629408
  • ISBN-13: 9780071636896, 9780071629409
  • Pages: 223
  • Format: pdf
  • Size: 4.2M
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