7th International Conference on Knowledge Management in Organizations: Service and Cloud Computing

7th International Conference on Knowledge Management in Organizations: Service and Cloud Computing


The seventh International Conference on Knowledge Management in Organizations (KMO) brings together researchers and developers from industry and the academic world to report on the latest scientific and technical advances on knowledge management in organisations.

KMO 2012 provides an international forum for authors to present and discuss research focused on the role of knowledge management for innovative services in industries, to shed light on recent advances in cloud computing for KM as well as to identify future directions for researching the role of knowledge management in service innovation and how cloud computing can be used to address many of the issues currently facing KM in academia and industrial sectors. The conference took place at Salamanca in Spain on the 11th-13th July in 2012.

Table of contents

Front Matter....Pages 1-13
Evaluation of a Self-adapting Method for Resource Classification in Folksonomies....Pages 1-12
Emerging Concepts between Software Engineering and Knowledge Management....Pages 13-24
An Ecosystem Approach to Knowledge Management....Pages 25-35
Discourse and Knowledge Matters: Can Knowledge Management Be Saved?....Pages 37-46
An Integrated Pruning Criterion for Ensemble Learning Based on Classification Accuracy and Diversity....Pages 47-58
A Process-Oriented Framework for Knowledge-Centered Support in Field Experience Management....Pages 59-67
Towards Cross-Language Sentiment Analysis through Universal Star Ratings....Pages 69-79
Organisational Knowledge Integration towards a Conceptual Framework....Pages 81-92
Business Model Innovation in Complex Service Systems: Pioneering Approaches from the UK Defence Industry....Pages 93-103
The Role of Trust in Effective Knowledge Capture for Project Initiation....Pages 105-115
TechnoStress in the 21 st Century; Does It Still Exist and How Does It Affect Knowledge Management and Other Information Systems Initiatives....Pages 117-127
Knowledge Elicitation Using Activity Theory and Delphi Technique for Supervision of Projects....Pages 129-139
Customer Knowledge in Value Creation for Software Engineering Process....Pages 141-152
The Influence of System Interface, Training Content and It Trust on ERP Learning Utilization: A Research Proposal....Pages 153-161
Technological Tools Virtual Collaborative to Support Knowledge Management in Project Management....Pages 163-174
Promoting Knowledge Sharing and Knowledge Management in Organisations Using Innovative Tools....Pages 175-184
Knowledge ManagementModelApplied to aComplex System: Development of Software Factories....Pages 185-195
A New Metric to Estimate Project Development Time: Process Points....Pages 197-208
Intellectual Assets and Knowledge Engineering Method: A Contribution....Pages 209-218
The Effect of Connectivism Practices on Organizational Learning in Taiwans Computer Industry....Pages 219-229
The Impact of a Special Interaction of Managerial Practices and Organizational Resources on Knowledge Creation....Pages 231-242
Use of Learning Strategies of SWEBOK Guide Proposed Knowledge Areas....Pages 243-254
Outsourcing of On-Site User Support A Case Study of a European Higher Education Centre....Pages 255-266
Understanding Educational Administrators Subjective Norms on Their Use Intention toward On-Line Learning....Pages 267-273
An Investigation of Business and ManagementClusters Students Motivation of Taking Technician Certification at Vocational High Schools in Central Taiwan....Pages 275-281
Investigation into a University Electronic Portfolio System Using Activity Theory....Pages 283-294
Sequence Compulsive Incremental Updating of Knowledge in Learning Management Systems....Pages 295-306
A Service Quality Framework for Higher Education from the Perspective of Service Dominant Logic....Pages 307-317
The Use of Web 2.0 Technology for Business Process....Pages 319-331
Applying Social Networks Analysis Methods to Discover Key Users in an Interest-Oriented Virtual Community....Pages 333-344
The Framework of Web 3.0-Based Enterprise Knowledge Management System....Pages 345-351
Customer Knowledge Management in the Age of Social Networks....Pages 353-364
Can a Wiki Be Used as a Knowledge Service Platform?....Pages 365-376
Understanding and Modeling Usage Decline in Social Networking Services....Pages 377-388
Connecting Customer Relationship Management Systems to Social Networks....Pages 389-400
Advances in Intelligent and Soft Computing: Potential Application of Service Science in Engineering....Pages 401-407
Entropy- and Ontology-Based E-Services Proposing Approach....Pages 409-420
Why Projects Fail, from the Perspective of Service Science....Pages 421-429
A System for Cyber Attack Detection Using Contextual Semantics....Pages 431-442
Collaborative Network Development for an Embedded Framework....Pages 443-453
A User-Centric Approach for Developing Mobile Applications....Pages 455-465
A Novel Agent-Based Framework in Bridge-Mode Hypervisors of Cloud Security....Pages 467-479
Points or Discount for Better Retailer Services....Pages 481-491
Cloud-IO: Cloud Computing Platform for the Fast Deployment of Services over Wireless Sensor Networks....Pages 493-504
Personalization of the Workplace through a Proximity Detection System Using Users Profiles....Pages 505-513
A Visualization Tool for Heuristic Algorithms Analysis....Pages 515-524
QuPreSS: A Service-Oriented Framework for Predictive Services Quality Assessment....Pages 525-536
A Knowledge Management Model Applied to Health Tourism in Colombia....Pages 537-546
Adopting a Knowledge Management Concept in Securing the Privacy of Electronic Medical Record Systems....Pages 547-558
An Overview on the Structure and Applications for Business Intelligence and Data Mining in Cloud Computing....Pages 559-570
RESTful Triple Space Management of Cloud Architectures....Pages 571-579
Analysis of Applying Enterprise Service Bus Architecture as a Cloud Interoperability and Resource Sharing Platform....Pages 581-588
The Role of Knowledge in the Value Creation Process and Its Impact on Marketing Strategy....Pages 589-600
Back Matter....Pages 0--1


  • Author: Jos Javier Astrain, Alberto Crdoba (auth.), Lorna Uden, Francisco Herrera, Javier Bajo Prez, Juan Manuel Corchado Rodrguez (eds.)
  • Edition: 1
  • Publication Date: 2013
  • Publisher: Springer-Verlag Berlin Heidelberg
  • ISBN-13: 9783642308666, 9783642308673
  • Pages: 592
  • Format: pdf
  • Size: 14.8M
Download Now