2600 Phrases for Setting Effective Performance Goals: Ready-to-Use Phrases That Really Get Results

2600 Phrases for Setting Effective Performance Goals: Ready-to-Use Phrases That Really Get Results

Description

As a manager, you aren`t truly successful unless your employees are as well. Helping them establish compelling, actionable performance goals is the first and most important step, and 2600 Phrases for Setting Effective Performance Goals is there to lend a hand. A natural follow-up to the bestselling 2600 Phrases for Effective Performance Reviews, this quick-reference guide provides readers with ready-to-use performance goals organized by the characteristics and core competencies used most often in the appraisal process. From attendance and attitude to teamwork and time management, managers will find the language they need to inspire exceptional results. The book also includes wording tailored to many of the most common positions in sales and marketing, accounting and finance, HR, IT, legal, manufacturing, operations, and more. Comprehensive and organized for ease of use, this book enables managers to lay the groundwork necessary for phenomenal achievement on the part of their people.

Table of contents

Cover......Page 1
Contents......Page 6
Introduction: How to Use This Book to Save Time and to Write Compelling Performance Goals......Page 10
PART I. PERFORMANCE APPRAISAL GOALS FOR CORE COMPETENCIES AND COMMONLY RATED PERFORMANCE FACTORS......Page 26
Adaptability and Change Management Skills......Page 28
Attendance and Punctuality (Reliability)......Page 31
Attitude......Page 34
Communication......Page 38
Conflict Management and Resolution......Page 41
Creativity and Innovation......Page 44
Customer Satisfaction......Page 47
Diversity Orientation......Page 50
Emotional Intelligence......Page 53
Ethics, Integrity, and Trust......Page 56
Hiring and Retention......Page 59
Job Knowledge......Page 63
Leadership......Page 67
Listening Skills......Page 70
Managerial Style......Page 72
Motivation......Page 76
Oral and Written Expression......Page 79
Organizational and Planning Skills......Page 82
Personal Style......Page 85
Problem-Solving Skills and Results Orientation......Page 89
Productivity and Volume......Page 92
Professionalism and Grooming/Appearance......Page 95
Quality......Page 98
Safety......Page 101
Self-Development......Page 104
Staff Development......Page 108
Strategic and Critical Thinking Skills......Page 111
Supervision......Page 114
Teamwork and Relationship-Building Skills......Page 119
Technical Skills......Page 122
Time Management......Page 125
Work-Life Balance......Page 128
PART II. PERFORMANCE APPRAISAL GOALS FOR PARTICULAR TITLES AND ROLES......Page 132
Accountant......Page 134
Auditor......Page 135
Bookkeeper......Page 136
Controller......Page 138
Credit and Collections Manager......Page 140
Financial Analyst......Page 141
Benefits Administrator......Page 143
Compensation Analyst......Page 145
Employee and Labor Relations Representative......Page 147
Recruiter (Corporate)......Page 149
Training and Organizational Development Specialist......Page 151
Database Administrator......Page 154
Help Desk Coordinator......Page 155
Programmer Analyst......Page 157
Project Manager......Page 158
Systems Analyst......Page 159
Attorney......Page 161
Contract Analyst......Page 163
Legal Secretary......Page 164
Paralegal......Page 166
Assembly and Packaging Technician......Page 168
Equipment Technician......Page 169
Master Scheduler......Page 170
Plant Manager......Page 171
Production Supervisor......Page 173
Purchasing Agent......Page 174
Quality Assurance Engineer......Page 176
Supply Chain Manager......Page 177
Administrative Assistant......Page 179
Customer Service Representative......Page 181
Dispatcher......Page 182
Facilities Maintenance Supervisor......Page 184
Office Manager......Page 185
Receptionist......Page 187
Research Analyst......Page 188
Safety and Security Manager......Page 190
Transportation Manager......Page 191
Warehouse Manager......Page 192
Account Executive......Page 195
Digital Content Producer......Page 196
Digital Marketing Manager......Page 198
Field Sales Representative......Page 199
Fundraising/Development Executive (Nonprofit)......Page 201
Grant Writer (Nonprofit)......Page 202
Product/Brand Manager......Page 204
Sales Associate (Retail)......Page 205
Social Media Coordinator......Page 206
Telemarketer......Page 207
Appendix A: High-Impact Verbs to Inspire Your Writing......Page 210
Appendix B: Essential Adverbs to Get Your Message Across......Page 216
Appendix C: Individual Development Plan (IDP) Tool......Page 220
L......Page 224
W......Page 225

Details

  • Author: Paul Falcone
  • Publication Date: 2012
  • Publisher: AMACOM (American Management Association)
  • ISBN-10: 0814417752
  • ISBN-13: 9780814417751
  • Pages: 225
  • Format: pdf
  • Size: 609.4K
Download Now